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Casino Slot Machine Error Costs Patron Millions

By Brian Chan on March 18, 2009  Email it!    Print Version

Play Slots at Rushmore Casino! ONTARIO, CANADA -- An Ontario casino has refused to pay a customer a $43 million jackpot, saying the slot machine he was playing erred. The Georgian Downs casino says Paul Kusznirewicz is not due $42.9 million he won at a game because the machine paid beyond its limit.

The casino is run by the Ontario Lottery and Gaming Commission. The state agency has claimed that the two-cent slot is designed to pay out a maximum slightly over $9000.

When the alarm signalling a jackpot hit went off, Kusznirewicz read the machine, which told him to summon an attendant to collect the multi-million dollar prize. Officials arrived and pictures were taken, and then he was informed there had been a malfunction.

The casino handled the situation deplorably, offering the crestfallen would-be millionaire four comped buffet tickets for his trouble.

A casino spokesman said the machine clearly displayed an error message, but both Kusznirewicz and his wife say there was no such message. Strangely, casino personnel refuse to produce photos taken at the time.

Lawyers for the slot player are now seeking payment. Lottery officials assert that the casino operates on public money, and thus they are guarding a public trust by refusing to honor the jackpot.

But disgruntled players want to know why casinos never refund their losses on errors, which are only declared when patrons win. Apparently, Ontario casinos have an extensive history of errors when jackpots occur.

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